Podcast: The Building BITE
Season 3 Episode 7: "Construction Innovation, Creating a Pathway to Success"
Please tune in to this episode of The Building BITE Podcast, as we hear from industry experts about key topics to help you be successful. The Building BITE hosts Chris Epps, LEED AP and Mike Diercksen, CRIS, welcome our panel Jake Concannon, VP at Gallagher, Kristen Weber, SDI Underwriting Officer at Liberty Mutual, and Inga Mackereth, Corporate Insurance Manager at Hourigan Construction.
We begin the episode by welcoming back our panel to the show and encouraging our audience to check out their previous episodes on the podcast. Our guests waste no time breaking down what is identified as our three stages of a successful partnership - Implementation, Management, and Claims. From there, we get into greater detail on the nuances of making this partnership work when the panel discusses their top 3 takeaways from the experience:
- Set a Goal: This is not a simple process, but it is important to have some internal goals and begin establishing open lines of communication with your broker and senior management. By establishing your goals for the program and displaying a commitment to the partnership necessary to achieve them, you will be well on your way to building out a successful program.
- Take Every Opportunity to Engage: Everyone is busy and it can feel like there is not enough time in the day to get to everything. That said, when an industry partner is asking to connect and come see a job site, that is their way of showing interest and wanting to take that first step in building a meaningful professional relationship. Taking the time to engage early on helps build that rapport which will pay dividends down the road.
- Engage Operations: Take time to engage with the operations and field teams within your organization. These people are serious builders and may or may not fully understand the insurance and risk management portion of the business as it is not part of their day-to-day work. That said, by engaging with these men and women you will have the opportunity to see where there may be a lapse in communication, and the opportunity to provide additional training internally.
To learn more about how you can collaborate and strengthen your industry partnerships, listen to our full podcast episode with our panel on “Successful Collaboration in the Construction Insurance Space”
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