Podcast: The Building BITE

Season 2 Episode 8: Creating Business Resiliency


Please tune in to this episode of The Building BITE Podcast, as we hear from industry experts about key topics to help you be successful. The Building BITE hosts Valerie Bono and Mike Diercksen, CRIS, welcome Jessica Hill, Vice President and Head of Core Construction at CNA Insurance. 


Jessica opens the show by sharing her career journey, where she started as an Underwriter and then became Construction Casualty National Practice Lead with Zurich. Next, she joined CNA as the Head of Construction Liability, which led her to her current role as the Head of Core Construction. This episode highlights business resiliency and tackles what steps businesses can take to achieve it. Jessica shares real examples that are pertinent across the industry, including catastrophic weather and the unique disruptions that result from its impact, skilled labor shortage, and supply chain disruptions. With the industry adapting to enhance its business resiliency, Jessica shares that she believes better communication between Insureds and Carriers will drive success with contingency and risk mitigation practices. 


Jessica leaves us with three takeaways regarding business resiliency. Those are:

  1. Work to understand the changing risk landscape
  2. Advance your internal resilience capabilities; things can always be better!
  3. And Implement strategic Insurance coverages to help offset those risks and challenges, both seen and unseen.


Throughout this conversation Jessica reminds us it is never a bad idea for listeners looking to build business resiliency today or tomorrow to scrutinize and review your risk management strategy. It’s more important than ever to review your strategy and make sure there are no oversights regarding recent developments.


To learn more about business resiliency and tactics to achieve it, listen to our full podcast episode with Jessica Hill.


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Connect with Jessica on LinkedIn

View CNA’s website at www.cna.com/

Connect with Valerie Bono
Connect with Mike Diercksen

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