Issue 1 | June 2017


What percentage of owners have experienced a construction claim or dispute in the last 5 years?

Service Solution Spotlight | Neutral CCA™

When disputes arise over the delays on a complex, high risk construction project, parties typically involve multiple experts, attorneys, a mediator and an arbitration panel or court. This traditional process of claim resolution is broken – and is one that Proactive has revolutionized. Proactive construction claim experts provide a single neutral analysis coupled with a proven process that drives claim resolution with substantial cost and time savings to all parties. Neutral Collaborative Claims Analysis is the powerful alternative to traditional claims management.


Download Full News Flash

Featured Case Study

Every stick of steel will be tracked - every one of them.

That was the message from Proactive to the client as the Liberty Mutual Tower was being built. Today, the Tower is a 22-story office building in Boston's Back Bay.


Turner Construction, the project's construction manager, partnered with Proactive to develop management tools which allowed both a predictable manufacturing process, and an on-time sequence of installation. This was supported by Proactive's 4D scheduling tools and 3D tracking expertise. Turner was afforded immediate visibility into the status of every piece of steel, through Proactive color-coded 3D model built from automated links between Turner's structural model and the steel subcontractor's submittal, fabrication and delivery databases.


By simplifying the data and providing detailed visuals, the model became a pivotal information tool that helped the construction manager foresee risk, capitalize on opportunities and complete the project on schedule. "We will be encouraging our subcontractors to use some of the tracking tools that Proactive created for us on future projects," said Turner's project manager.

What’s New at Proactive

In Proactive's most recent Neutral CCA™ engagement, Proactive assisted 3 parties in rapidly resolving a $3.65M construction dispute. None of the parties incurred any costs for mediation, arbitration or litigation. Proactive's collaborative analysis, which involved multiple project participants, took less than 60 days. Proactive's thorough analysis of project cost and schedule records, as well as our frequent discussions with project participants allowed Proactive to determine the true cause of delay and additional costs. Armed with that neutral information, the parties agreed to Proactive's non-binding findings without pursuing costly legal actions. Interested in seeing how Neutral CCA™ can benefit you? Contact Us.

Meet the Team | Chris Epps

With nearly two decades of experience, Chris provides innovative project controls and risk analyses, while also leading collaborative delay analyses on many high-profile projects. Chris specializes in defining a client's risks and creating a visible plan to manage them.


Risk is unnecessary, and can be avoided when you have someone experienced to say, ‘I’ve seen this before and can help avoid the pitfalls.’

Chris is a graduate of Georgia Institute of Technology and works out of Charleston, SC. Want to learn more about the rest of the Proactive team? Click here.

Main Offices

351 Pleasant Street, Suite B, #135
Northampton, MA 01060

North Carolina
2880 Slater Road, Suite 200
Morrisville, NC 27560

P.O. Box 16824
Rocky River, OH 44116