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SDI Expertise

A Best in Class Firm that Drives Results and Maximizes ROI

Proactive has strategically hired the best in the industry to serve our clients. Our team of over 25 professionals includes members who have worked on SDI claims as Contractors and have served the Insurance and Risk Management industry for decades. This unique, hands-on expertise ensures the best outcome for our clients and their Insureds.

Peter Duggan

President and CEO

Having worked with many of the ENR top 400 contractors and the largest SDI carriers since 2007, Peter knows firsthand the keys to successful SDI claim outcomes - trust, transparency, collaboration, and stakeholder access to bandwidth and expertise. When you put these together, you can make magic happen.


Hello, Peter.

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Chris Ferro

Vice President 

Throughout Chris’ 25+ year history across the construction industry, he understands the nuances associated with SDI claims. He has gained this knowledge from experience on claim submissions and his utilization of Proactive’s highly refined processes. As a result, he helps ensure capital is infused into the project quickly, minimizing problems with cash flow and allowing Contractors to focus on the most important job - completing the project. Chris’ decades of experience ensure a non-adversarial approach is maintained throughout the claims process.


Hello, Chris.

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Robert Wells

Associate Director 

In combination with his direct field experience and claim review expertise, Robby can identify collaboration opportunities that benefit Proactive’s Clients and their Insureds. After reviewing over 70+ submissions, he understands time is of the essence and quickly gets into the details to recognize areas of risk. Robby drives the SDI process to mitigate those identified risks utilizing industry best practices and a teamwork approach. Success for Robby is measured by the satisfaction of our client AND their Insured.


Hello, Robert.

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Jordan Niggebrugge

Associate Director 

Jordan brings extensive claim experience and critical thinking to specialize in SDI Claim Resolution. Jordan’s innovative approach has led to a soup-to-nuts review of over $700 million in SDI Ground Up Loss costs on some of the most complicated and nuanced projects across numerous states and multiple countries. Jordan’s direct work with the leading Insurance Carriers and ENR top Construction Managers contributes to his ability to bring industry-leading practices to mitigate risk and provide collaborative-rich SDI Claim Resolution.


Hello, Jordan.

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Carl Engutan

Senior Managing Consultant

With over 20 years of construction claim experience, Carl has analyzed over $200M in SDI claims. Carl has developed a unique skill set to enhance the way Proactive integrates technology into our Insurance claims processes. Carl has designed several client-centric cloud-based portals to integrate Insurance Companies' requirements with Insureds' documentation seamlessly. Carl also monitors Proactive's quality control and accuracy to assure clients they are getting consistent top quality work product from Proactive.


Hello, Carl.

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Main Offices

351 Pleasant Street, Suite B, #135
Northampton, MA 01060

North Carolina
13200 Strickland Road, Suite 114, #299
Raleigh, NC 27613

P.O. Box 16824
Rocky River, OH 44116