Contractors Professional Liability Claims
Our Collaborative, Team-Based Approach Streamlines the Claim Processes for Rectification/Mitigation Claims and Non-Litigated Contractors Professional Liability Claims, helping Carriers Drive Claims to Successful Resolution
What Our Clients Say About Us
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Our Carrier and Proactive's Claims Process made our submission and reimbursements efforts painless, with a great final result.
-Director, ENR top 50 Contractor
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The frequent video calls (sometimes weekly) were extremely helpful in getting not only the base work completed, but also the many unforeseen conditions identified and included into the claim. I appreciate your willingness to work directly with our accounting team to help them determine which reports to run, sometimes creating reports that didn’t currently exist in our systems standard. It seemed to me like you were putting in extra effort to help me get [the submission] finalized. It did not go unnoticed and was very much appreciated.
-Assistant Project Manager of (Not ENR Ranked)
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It wasn’t until we had a catastrophic claim that we learned the true value of our coverage through our carrier. Their Partnership with the experts at Proactive took the headache out of the claims process, streamlined communication and aligned to our goal of efficient claims resolution.
-Insurance Claims Manager ENR top 100 Contractor
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We’d like to commend our carrier, in conjunction with their consultant Proactive for an extremely smooth process in processing a recent claim. Our carrier and Proactive were quick to evaluate our claim, provide direction and implement a process so as to ensure we were able to react to our clients needs to remedy our claim in an expeditious manner. Our carrier and Proactive were very professional, communicated well and processed our request for reimbursements without extended delay. In light of our experience and without reservation, we highly recommend our carrier and Proactive for your any of their available services for your upcoming insurance needs.
-SVP, ENR top 100 Contractor
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Our Carrier and Proactive's Claims Process made our submission and reimbursements efforts painless, with a great final result.
-Director, ENR top 50 Contractor
Proactive Delivers a Quicker, More Cost-Effective Claim Closure for a Better Client Experience
For carriers managing non-litigated Contractors Professional Liability and Rectification/Mitigation claims who are seeking to avoid litigation, drive faster claim closure, reduce claim costs, and improve the customer experience, Proactive is a great fit. Proactive creates a bridge of communication between Carriers and Insureds. Building on our significant experience with the policies and construction processes, we can help Carriers coach their Insured on what is needed, promoting an effective claim resolution process. At Proactive, we have been contractors, so we understand the language of the field. We have worked with Carriers for over a decade, so we understand insurance and can facilitate that much needed collaboration, which can lead to positive outcomes for both Insureds and Carriers alike. On non-litigated claims, the Proactive way has been proven to reduce claim closure durations by up to 18 months, and to drive savings to claim costs through building rapport and trust with your Insureds.
Why Proactive for Rectification?
ENSURING FASTER CLAIM CLOSURES
The faster a professional liability issue is rectified, the better it is for the Insured and the Carrier. Rapid reaction requires a lot of hands, and Proactive has the bench-strength. Proactive’s team of claims experts offer a 360-degree view, leveraging our own experience working as contractors, and our extensive work with Carriers. With hundreds of insurance claims processed, our team has seen the pitfalls and refined our processes to avoid them.
CONSISTENT COLLABORATION
When it is time to rectify a problem in the field, constant communication between Carrier and Insured is critical. Proactive gets involved early to meet the Insured where they are in the process and to guide them through all aspects of claim submission. This guidance requires a deep understanding of how things get built, how construction companies document them, and how to most efficiently navigate communicating those details in a way that will be easily understood by the Carrier. This fits us well because we come from the largest builders in the world.
Why Proactive for Non-Litigated Professional Liability Claims?
ENSURING FASTER CLAIM CLOSURES AND REDUCED CLAIM COSTS
When a claim is made and no longer qualifies for Rectification coverage, but the parties desire collaboration to work toward a non-litigated conclusion, Proactive can help. Litigation is expensive, especially with complex Professional Liability claims, where attorney fees and expert expenses can be high. Proactive can help you assist your clients who are looking for a collaborative way to resolve their claims, thereby reducing exposures on both expense and indemnity.
improving the insured experience
When Professional Liability claims occur, constant communication between Carrier and Insured is critical, especially in non-litigated claims. With a similar approach to our Rectification process, Proactive gets involved early to meet the Insured where they are in the process and to guide them through all aspects of the claim, enabling you to streamline documentation and communication. This guidance requires a deep technical understanding of construction processes. We come from the largest builders in the world, so collaboration around detailed construction processes is baked into our DNA.
Discover the Proactive Approach to Rectification and Contractors Professional Liability Claims
If you are a Carrier or Contractor using Professional Liability insurance, you are likely becoming aware of the game changing policy language related to Rectification/Mitigation. Rather than wait until the Professional Liability issue causes major damage, Contractors and Insurance companies can deploy Rectification/Mitigation insurance to rapidly rectify the situation before it becomes a larger problem. And even if a Professional Liability claim has been made already, a similar process can be utilized to streamline the claim and collaborate with the client to help ensure the problem can be resolved without litigation. Proactive has been deployed on Rectification/ Mitigation insurance matters all over the world, and we know the path to successful outcomes. Our unique application of Insured coaching and our focus on driving the claim to resolution combine to create a positive experience for Insureds and Carriers.