Construction Defect Claims
Applying the Proactive Way to non-litigated Construction Defect claims drives positive experiences for Carriers and Insureds
What Our Clients Say About Us
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Our Carrier and Proactive's Claims Process made our submission and reimbursements efforts painless, with a great final result.
-Director, ENR top 50 Contractor
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The frequent video calls (sometimes weekly) were extremely helpful in getting not only the base work completed, but also the many unforeseen conditions identified and included into the claim. I appreciate your willingness to work directly with our accounting team to help them determine which reports to run, sometimes creating reports that didn’t currently exist in our systems standard. It seemed to me like you were putting in extra effort to help me get [the submission] finalized. It did not go unnoticed and was very much appreciated.
-Assistant Project Manager of (Not ENR Ranked)
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It wasn’t until we had a catastrophic claim that we learned the true value of our coverage through our carrier. Their Partnership with the experts at Proactive took the headache out of the claims process, streamlined communication and aligned to our goal of efficient claims resolution.
-Insurance Claims Manager ENR top 100 Contractor
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We’d like to commend our carrier, in conjunction with their consultant Proactive for an extremely smooth process in processing a recent claim. Our carrier and Proactive were quick to evaluate our claim, provide direction and implement a process so as to ensure we were able to react to our clients needs to remedy our claim in an expeditious manner. Our carrier and Proactive were very professional, communicated well and processed our request for reimbursements without extended delay. In light of our experience and without reservation, we highly recommend our carrier and Proactive for your any of their available services for your upcoming insurance needs.
-SVP, ENR top 100 Contractor
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Our Carrier and Proactive's Claims Process made our submission and reimbursements efforts painless, with a great final result.
-Director, ENR top 50 Contractor
If Suit Avoidance Is Your Goal, Proactive Is The Answer
For carriers managing non-litigated Construction Defect claims, who are seeking to avoid litigation, ensure faster claim closure, reduce claim costs, and improve the customer experience, Proactive is a good fit. You can trust Proactive to build an efficient claim resolution process, to collaborate with and to coach your Insureds, and to apply our deep understanding of the means and methods of construction to supplement your expertise. On non-litigated claims, the Proactive way has been proven to reduce claim closure durations by up to 18 months, and to drive savings to claim costs through building rapport and trust with your Insureds.
Why Proactive for Construction Defect?
ENSURING FASTER CLAIM CLOSURE
The faster a Construction Defect claim is settled, the better it is for the Insured and the Carrier. Rapid reaction requires many hands, and Proactive has the bench-strength. Proactive's team of claims experts offer a 360-degree view, leveraging our own experience working as contractors, and our extensive work with Carriers. With hundreds of Insurance claims processed, our team has seen the pitfalls and refined our processes to avoid them.
REDUCING CLAIM COSTS
Litigation is expensive, especially with complex Construction Defect claims, where attorney and expert expenses are a large percentage of the overall claim value. For Carriers aiming to disrupt the litigated Construction Defect market and reduce the overall cost of their claims, Proactive offers a solution. Proactive helps carriers work with clients seeking a collaborative approach to resolving claims, ultimately reducing exposure on both expense and indemnity.
improving the insured experience
When Construction Defect claims occur, constant communication between the Carrier and Insured is critical, especially in non-litigated claims. Proactive gets involved early to meet the Insured at their current stage in the process and provides guidance throughout all aspects of the claim submission. This guidance is grounded in a deep technical understanding of construction processes as our team comes from the largest builders in the world. Collaboration is in our DNA, making detailed, process-driven collaboration an integral part of our approach.
Discover the Proactive Approach to Construction Defect Claims
If you are a Carrier or Contractor with Construction Defect claims, you understand that claims are inevitable, but that doesn’t mean you need to have a contentious or disorganized claims experience. Proactive's deep bench of construction experts offers a 360-degree view for Carriers – leveraging our own experience working as Contractors who have prepared and submitted claims firsthand, along with our extensive knowledge resolving Construction Insurance claims. Our team has handled numerous claims throughout North America and abroad. Proactive’s expertise and collaborative approach helps you drive your claims to successful resolution.